Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-black-trim-restoration.collision-talk.com (hereafter referred to as “Tesla Black Trim Restoration,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from visitors and users of our website and related services. By using our platform, you agree to the terms outlined in this policy.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, newsletters, and any other digital services we provide. It is important to note that our privacy practices do not extend to third-party websites or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our data processing activities, which include:

  1. User Accounts: When you create an account with us, we collect your user details (e.g., name, email address) for personalized services and communication.
  2. Payment Transactions: We process payment information when you make purchases or subscriptions through our platform to facilitate secure transactions.
  3. Communication: We may contact you via email, phone, or SMS for transactional updates, marketing purposes (with your consent), or to provide relevant services.
  4. Website and Service Usage: We track user interactions on our site to improve functionality, personalize content, and analyze performance.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide efficient services:

  • Account Information: This includes your username, password (hashed and salted), and profile details.
  • Payment Details: Credit/debit card numbers, expiration dates, and billing addresses are securely stored for transactions.
  • Financial Records: We may retain records of your financial transactions for accounting purposes, but these data elements are anonymized to protect your privacy.
  • Purchase History: Details about products or services you’ve purchased, including quantities, prices, and delivery information.
  • Mobile Device Identifiers: Unique device IDs, browser types, and IP addresses may be collected to personalize content and analyze user behavior.
  • Location Data: With your consent, we can access your location to provide relevant local services.
  • Feedback and Reviews: We encourage user feedback and may collect this information to improve our services.
  • Social Media Profiles: If you choose to log in through social media accounts, we may access your public profile information.
  • Product Interaction: Data on the products you view, search for, or purchase to personalize recommendations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring secure transactions.
  • Preference Cookies: Remember your preferences, language settings, and customizations.
  • Analytics Cookies: Track website usage and performance, helping us improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your tracking preferences.

Data Retention and Deletion

We adhere to data minimization principles and retain personal data for legitimate business purposes or as required by law:

  • Data is retained for the duration of your account activity and up to 7 years after your last interaction for legal compliance and record-keeping.
  • Once the retention period expires, or upon request, we securely delete or anonymize your personal data.

Data Security

We prioritize data security and implement robust measures to protect your information:

  • Encryption is used during data transmission and at rest to safeguard sensitive information.
  • We engage secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from such individuals.

Your Rights (Geographically Specific)

Depending on your location, you may have specific rights regarding personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if inaccurate.
  • Erasure and Data Portability: In certain jurisdictions, you have the right to request the deletion of your data and receive it in a portable format.
  • Restriction/Objection: You may object to or restrict the processing of your data for specific purposes.
  • Non-Discrimination: You are entitled to equal services without discrimination based on your data preferences.
  • Appeals and Complaints: You have the right to lodge a complaint with our privacy team or relevant regulatory bodies if you believe your data rights have been violated.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Us

For any privacy-related inquiries, feedback, or requests, please contact us at:

Email: [email protected]
Address: [Provide Privacy Team Contact Address]